Why is VAT Applied to my Purchase?

if you are a resident of the EU country where VAT is applicable to the online purchases, your payment will incur and additional fee. VAT amount will vary depending on your country but will usually be around 17-25%.

if you made a purchase but you are tax exempt please reach our support at help.xsolla.com and provide proof/eligibility of tax exception, our experts will review your case and issue a refund to your account in case the VAT should not have been applied.

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